Website terms and conditions

Thank you for visiting our website.

These terms and conditions tell you the rules for using our website and for any correspondence by email between us and you. The Privacy and Cookies Policy also forms part of these terms and conditions (together referred to as “Terms”) and should be read also.

By using our website, you confirm that you accept these Terms and that you agree to comply with them. If you do not accept these Terms (note in particular terms 8 – 10) you must not use this website.

1. Who we are and how to contact us

1.1 Access and use of this website is provided by the Royal Medical Benevolent Fund, a registered charity no. 207275 (in England) and no. SC046148 (in Scotland) and a company limited by guarantee registered in England no. 139113, whose registered address is at 24 Kings Road, Wimbledon, London SW19 8QN (“we”, “us” or “RMBF”).

1.2 To contact us, please email info@rmbf.org or call 0208 540 9194.

2. Changes to these Terms

2.1 We may change these Terms at any time, in which case the amended Terms will be posted on the website and will apply from the date we post them. If you continue to use the website you will be bound by the latest Terms, so please check these Terms on each occasion you use the website.

3. Using the website

3.1 You agree to only use the website in a manner that complies with all applicable laws and regulations and is consistent with the Terms and does not infringe the rights of anyone else, nor restrict or inhibit their use and enjoyment of the website (including, without limitation, by hacking).

4. User Contributions

4.1 All content posted or submitted by users of the website, including but not limited to information, articles, case studies, suggestions and emails (“Contributions”) must comply with the following. Please read these rules carefully before submitting any material to this website. If you make any Contributions these Terms will form part of the contract between you and us.

4.2 We are not responsible for Contributions posted to our websites. These Contributions express the views of the author of the Contribution, not the views of RMBF.

4.3 If you have a complaint about any content on this website please contact us immediately. To consider your complaint we need your name and contact details, details of the exact content complained of and details of why you are complaining about that content. Please note that no action can be taken without this information.

4.4 You must not contribute any material:

(a) that is knowingly false or misleading

(b) that is defamatory, illegal, abusive, vulgar, hateful, harassing, liable to incite racial hatred, blasphemous, discriminatory, pornographic, sexually oriented, threatening or invasive of a person’s privacy;

(c) which you do not own or for which you have not obtained all necessary licences and/or approvals;

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); and/or

(e) impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with anyone or entity.

4.5 We shall be entitled to reveal your identity (or any information which we have about you) if appropriate and in accordance with data protection legislation.

4.6 You agree to indemnify, defend, and hold harmless RMBF and its trustees, directors, officers and employees, from and against all liabilities, claims, demands and expenses arising out of any of your Contributions which breach these Terms.

5. Rights you are giving us to material you contribute

5.1 When you contribute material for use on our website (such as Contributions), you:

(a) represent that you are fully entitled to do so;

(b) grant us a non-exclusive, perpetual, non-exclusive, worldwide, royalty-free and transferrable licence to copy, modify, distribute, show in public and create derivative works from that material in any form and anywhere for all commercial or non-commercial purposes related to our work; and

(c) authorise us to adapt the relevant material in the course of doing so and so waive all moral rights you have in such material to the fullest extent permitted by law.

6. Privacy

6.1 We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in England and Wales. For further detail on how we process your personal information please read our Privacy Policy.

7. How you may use material on our site

7.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

7.2 You may print off one copy, and may download extracts, of any page(s) from our website for your personal non-commercial use and you may draw the attention of others within your organisation to content posted on our website.

7.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

7.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

7.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

7.6 If you print off, copy or download any part of our site in breach of these Terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7.7 The RMBF name and logo are trade marks of RMBF. Other logos and names used on the website may also be the trade marks of RMBF or of others. No permission is given by us in respect of the use of any such trade marks, names or logos and such use may constitute an infringement of the holder’s rights.

8. Our responsibility for loss or damage suffered by you

8.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud.

8.2 Subject to term 8.1, you agree that we will not be liable for:

(a) any loss, disruption or damage to your data or your computer system; or

(b) any other loss or damages whatsoever (including, but not limited to, loss of profit or loss of use, direct, indirect or incidental loss) arising out of your use or inability to use our websites (including downloading or streaming from the website), their content, any information on or from the websites or any link to another website and whether such loss or damage arises in contract, tort (including negligence) or otherwise.

9. Do not rely on information on this site

9.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

9.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

10. We are not responsible for viruses and you must not introduce them

10.1 We do not guarantee that our site will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

10.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

11. Use from outside the UK

11.1 Whilst we welcome all visitors to our website, we cannot guarantee that the website is appropriate or available for use in any territory. Those who visit our website from outside the UK are responsible for complying with all applicable laws. If use of our website breaches any law in your jurisdiction(s), you may not use it and must exit immediately.

12. Links

12.1 Links to third party sites. Our site may contain links to third party websites and resources provided by third parties. When you access any other website through links on our site you understand that we have no control over such websites and can accept no responsibility for their contents or your interactions with them. We make no representations about any other websites or their operators. If you decide to access any of the third party websites linked to from this website, you do so entirely at your own risk.

12.2 Linking to our site. You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

12.3 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

12.4 You must not establish a link to our site in any website that is not owned by you (save that you may link to, or “share” our site on social media (such as Facebook and Twitter) provided such linking otherwise complies with the requirements of this paragraph 12).

12.5 Our site must not be framed on any other site in such a way that gives the impression it is part of the framing website.

12.6 Your website or linking does not damage our reputation or take advantage of it. In particular, it must not contain content that is distasteful, pornographic, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

12.7 At any time and at our complete discretion we reserve the right to withdraw the permission to make website links to our site without further notice to you.

13. Other Important Terms

13.1 If a court finds part of this contract illegal, the rest will continue in force. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any one or number of them are unlawful, the remaining paragraphs will remain in full force and effect.

13.2 Even if we delay in enforcing these Terms, we can still enforce them later. If you breach these Terms and we take no immediate action, or delay in taking any action, we will still be entitled to enforce our rights and remedies at a later date.

13.3 We are not liable to you for events beyond our control. We will not be liable to you for any delay in delivering any services or order or breach of our obligations, if the delay or breach is due to acts of God, civil commotion, riots, malicious damage, floods, drought, fire, legislation, failure of ISP or telecommunications provider or other cause beyond our reasonable control. This does not affect your statutory rights.

13.4 English law applies to these Terms. These Terms, use of our websites and the supply of services by us are governed by English law and you can bring legal proceedings in respect of these Terms in the English courts.


This document was last updated in March 2017.